Privacy policy

Last updated: February 26, 2026

PRIVACY POLICY STRUCTURE:

Introduction "At Eleora Beauty ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.eleorabeauty.co.za or make a purchase."

Information We Collect

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely through Shopify Payments)
  • Order history and preferences
  • Device and browser information
  • Cookies and tracking data

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing emails (with your consent - you can unsubscribe anytime)
  • Improve our website and product offerings
  • Comply with legal obligations

Third-Party Services "We use trusted third-party services to operate our store, including:

  • Shopify (e-commerce platform)
  • Payment processors (Yoco Payments)
  • Shipping couriers
  • Email marketing platforms 
  • Review platforms (Judge.me, Air Reviews)

These partners may access your information only to perform services on our behalf and are obligated to protect your data."

Your Rights (POPIA Compliance) "Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal data
  • Request corrections to your data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at info@eleorabeauty.co.za"

Data Security "We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure."

Cookies "We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality."

Marketing Communications "With your consent, we may send you promotional emails about new products, special offers, and beauty tips. You can unsubscribe at any time by clicking the unsubscribe link in our emails."

Children's Privacy "Our products and services are intended for adults. We do not knowingly collect information from children under 18."

Changes to This Policy "We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date."

Contact Us "If you have questions about this Privacy Policy, please contact us at: 📧 info@eleorabeauty.co.za 🌐 www.eleorabeauty.co.za"

Last Updated: [February 26, 2026]